Introduction
IronBox is the easiest and most secure way to exchange sensitive data. With IronBox, you can be sure that your data is being protected with the highest protection available. And it can be used by anyone of any skill level.
The help guides, tutorials and videos provided here will help you get started using IronBox Secure File Transfer.
How to View Videos in Full Screen.
This help page provides instructions and videos on using IronBox. Videos provided are best viewed in high-definition (HD) and in full screen. Videos are configured to automatically play in HD. To view videos in full screen, click the full screen button shown below. When you're done, press the Esc key to return your screen back to normal size.
Creating a Secure Upload Area (Wizard)
If you need to create an area where your customers can securely upload data to you the IronBox Secure File Transfer Wizard can help you do this.
HOW TO
- Log into your IronBox account.
- In your Secure File Transfer tab, click the Secure Package Wizard option.
- Select the Receive Files Securely button.
- Enter a name for your package in the Request Name field.
- Enter your customer’s email address in the Email Request To field. Separate multiple emails with a comma (,).
- Enter an optional message in the Secure Message area.
- Click Send Request. An email (you will be Cc:d) with an Easy Access access Web link will be sent out to the customers emails provided. Instruct your customers to click the link and they will be able to upload data to you securely.
- Note that because this is an upload only secure package, no password is required for access.
VIDEO
Tutorial videos are best viewed in full screen and in high-definition (HD).
Adding Your Company Logo (Co-Branding)
IronBox lets you co-brand with your company logo. Co-branding helps keep your company looking sharp and professional. And it lets your customers quickly recognize brands that they already trust and recognize.
HOW TO
- Log into your IronBox account.
- On the top-right corner, click on your name.
- Select Settings
- On the General Settings tab, enter the URL of your company logo in the Company Logo URL field.
- Note: It is highly recommended that you use an SSL-enabled (i.e. https://) link. Using a non-HTTPS link will trigger security warnings with most modern browsers. If you do not have an HTTPS enabled server, please contact us and we’ll host your image on our secure server for you at no cost.
- Click the Save button.
VIDEO
Tutorial videos are best viewed in full screen and in high-definition (HD).
Creating a Secure Exchange Area (Wizard)
The IronBox Secure File Transfer Wizard can help you create a secure package where you and your customers can both upload and download data securely.
HOW TO
- Log into your IronBox account.
- In your Secure File Transfer tab, click the Secure Package Wizard button.
- Select the Send and Receive Files Securely option.
- In the New Secure Package Name, enter a name for the secure data exchange area.
- In the Password field, enter a strong password to protect the secure data exchange area. Your customers will require this password for access.
- In the Email Address(es) field enter the email addresses of your customers. Separate multiple email addresses with a comma (,).
- (Optional) Enter your customer’s mobile numbers to SMS text the password to.
- (Optional) Enter an optional secure message.
- (Optional) Select files from your computer to upload into the new secure package and click the Start Upload button.
- Click the Send Files Now button.
- An email (you will be Cc:d) with an Easy Access access Web link will be sent out to the customers emails provided. Instruct your customers to click the link and they will be able to exchange data with you securely.
VIDEO
Tutorial videos are best viewed in full screen and in high-definition (HD).
Sending Files Securely (Wizard)
The IronBox Secure File Transfer service can help you send files to your customers securely. If you simply need to send files securely (one-way) the IronBox Secure File Transfer Wizard can help you do this.
HOW TO
- Log into your IronBox account.
- In your Secure File Transfer tab, click the Secure Package Wizard button.
- Select the Send Files Securely option.
- In the New Secure Package Name, enter a name for the secure data exchange area.
- In the Password field, enter a strong password to protect the secure data exchange area. Your customers will require this password for access.
- In the Email Address(es) field enter the email addresses of your customers. Separate multiple email addresses with a comma (,).
- (Optional) Enter your customer’s mobile numbers to SMS text the password to.
- (Optional) Enter an optional secure message.
- (Optional) Select files from your computer to upload into the new secure package and click the Start Upload button.
- Click the Send Files Now button.
- An email (you will be Cc:d) with an Easy Access access Web link will be sent out to the customers emails provided. Instruct your customers to click the link and they will be able to exchange data with you securely.
VIDEO
Tutorial videos are best viewed in full screen and in high-definition (HD).
Finding Your Easy Access Link
Easy Access is an ideal way for sending sensitive data to users who may not be very technical and/or do not have their own IronBox account. With Easy Access, users simply click a Web link and enter a password (if any) and they have instant access to data you’ve shared with them. Here’s how to get the Easy Access link for any secure package you create with IronBox.
HOW TO
- Log into your IronBox account.
- Select a secure package.
- (Method #1) Click the Share this Secure Package on the right-hand side.
- If Easy Access is already enabled on the secure package selected, then there will be a View with Easy Access option. Select this option and copy the URL shown in the browser address bar.
- (Method #2) Click the Options button, select Easy Access Settings. The Easy Access will be shown in below in blue.
VIDEO
Tutorial videos are best viewed in full screen and in high-definition (HD).